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Home Technology Cloud Command Center Singapore  Premium Remote Smart Home Support

Singapore Trusted Smart Home Aftercare

Introducing the Cloud Command Center (CCC), Singapore's very first remote management service that aims to revolutionize the customer support experience. By harnessing the power of advanced cloud technology and ensuring secure remote access, we are committed to providing unparalleled assistance and solutions tailored to meet the diverse needs of our clients.

Why do we setup a Cloud Command Center for smart home support ?

Dedicated Support When You Need It

Even when our engineers are fully engaged with on-site installations, your support needs won’t be left behind. Our dedicated support center is here to ensure your requests are handled quickly and efficiently.

Solve The Problem


Solve The Problem






Common issues for homeowners after system installation (Network CCTV, Intercom, Automation, Audio Visual) :

Common issues for homeowners after system installation (Network CCTV, Intercom, Automation, Audio Visual) :

Limited post-installation support

Smart ecosystems lack centralised troubleshooting

Unreliable DIY fixes or slow installer response

Quick support for network instability issue  

 Demand for seamless, low-effort automation

Limited post-installation support

Smart ecosystems lack centralised troubleshooting

Unreliable DIY fixes or slow installer response

Quick support for network instability issue  

Demand for seamless, low-effort automation

What tier of support service is available

Connect

  • Remote support services
  • Call centre assistance with response time of 3–5 business days

Control

  • Priority call-back support
  • Ad-hoc services with a faster 1–2 business day response

Command

Dedicated account manager for personalized service and support

What type of cloud support service available

Home Automation

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Network

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CCTV 

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Home Automation

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Network

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CCTV 

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