Package U1 (UniFi)

Service Agreement

This agreement outlines the terms and conditions for the provision of home wireless network services by WIFIPRO.sg to residential customers in Singapore.

Service Description

WIFIPRO.sg will design, install, and configure a Ubiquiti UniFi Wi-Fi System tailored to the customer's needs and property layout.

Excludes:

• cabling management
• identification & labeling of data cables not related for WIFI setup

• connection of printer & other appliances
  

Customer Responsibilities

• Customer shall provide access to the premises for installation and maintenance purposes.

• Customer is responsible for ensuring a stable internet connection for the wireless network.
  

Installation and Setup

WIFIPRO.sg will install the wireless network equipment professionally and configure the network settings according to the customer's requirements.

Any additional cabling or infrastructure work required will be quoted separately and subject to the customer's approval.

Service Fees and Payment

Customers shall pay the agreed-upon service fees per the chosen wireless solution package.

Payment is due upon completion of the installation and setup process.

Warranty and Support

WIFIPRO.sg provides a one-year warranty on all hardware components and workmanship.

• Remote support services are included during the warranty period for troubleshooting and maintenance.

• On-site support may be subject to additional charges.

Limitations of Liability

WIFIPRO.sg shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the wireless network services.

The liability of WIFIPRO.sg shall be limited to the amount paid by the customer for the services.